Warranty
Thank you for choosing Agtechs.Online’s modular and scalable hydroponic and lighting systems! We are confident in the quality of our products, designed for a single layer for large plants, two layers for smaller plants, or four layers for infant plants within an 8-foot ceiling height. Our comprehensive warranty ensures your satisfaction and peace of mind, backed by our commitment to excellence.
Limited Warranty
Agtechs.Online products are covered by a limited warranty against defects in materials and workmanship for one year from the date of purchase. This warranty applies exclusively to the original purchaser and is non-transferable.
Warranty Exclusions
This warranty does not cover:
- LEDs, which are subject to separate terms due to their specialized nature.
- Damage resulting from misuse, abuse, neglect, improper installation, or circumstances beyond our control (e.g., power surges, natural disasters).
- Modifications or repairs not authorized by Agtechs.Online.
We reserve the right to inspect and determine whether a product is defective and whether it qualifies for repair or replacement.
Claim Procedure
To initiate a warranty claim:
- Contact us via email at Info@Agtechs.Online (mailto:Info@Agtechs.Online) or schedule a virtual consultation.
- Provide proof of purchase (e.g., receipt or order confirmation) and a detailed description of the issue, including photos if applicable.
- Our team will assess the claim and work with you to resolve it promptly, either through repair or replacement, as determined by Agtechs.Online.
We strive to handle all claims efficiently and professionally to get your system—whether a single, double, or quadruple-layer setup—back to peak performance.
Disclaimer
Our warranty is limited to the repair or replacement of defective products. Agtechs.Online is not liable for additional costs or damages, including but not limited to lost profits, business interruption, or personal injury, arising from the use of our products.
Our Commitment
At Agtechs.Online, we are dedicated to delivering exceptional service and support. Our hydroponic and lighting systems, featuring patented LED cooling and closed-loop feedback lighting technologies, are built to empower your growing success. If you have any questions or concerns about this warranty or our products, don’t hesitate to reach out.
Contact Us
For warranty inquiries or assistance:
- Email: Info@Agtechs.Online
- Virtual Consultation: Schedule a meeting with our team to discuss your needs.
We value your trust in Agtechs.Online and are here to support your sustainable growing journey. Thank you for choosing our innovative solutions!