Thank you for choosing our modular and scalable hydroponics and lighting systems! We stand behind the quality of our products and offer a comprehensive warranty to ensure your satisfaction and peace of mind.
Our products are covered by a limited warranty against defects in materials and workmanship for a period of one year from the date of purchase. This warranty applies to the original purchaser and is non-transferable.
This warranty does not cover LEDs, and damage caused by misuse, abuse, neglect, improper installation, or any other circumstances beyond our control. We reserve the right to determine whether a product is defective and whether it will be repaired or replaced.
To make a warranty claim, please contact us by phone or email with your proof of purchase and a description of the issue you are experiencing. We will work with you to resolve the issue in a timely and professional manner.
Our warranty is limited to the repair or replacement of defective products and does not cover any other costs or damages, including but not limited to, lost profits, business interruption, or personal injury.
At our company, we are committed to providing our customers with the highest level of service and support. If you have any questions or concerns regarding our warranty, please do not hesitate to contact us. We appreciate your business and look forward to serving you!